Questions fréquentes

Please choose your topic below. Should you not find the answer, you can contact us by clicking on the "contact us" button.

Brand and products

  • ERBORIAN does not and has never tested its products, its active ingredients or its raw materials on animals at any point in the product development or manufacturing process.


    ERBORIAN is fundamentally committed to the abolition of animal testing of beauty products worldwide. In China, where our products are retailed, the local Chinese authorities request testing on some cosmetic products sold on the Chinese market, as they view it as the best way to safeguard their consumers’ safety. Our company does not conduct those tests; they are done by Chinese laboratories, approved by local authorities on a limited animal panel. 

    To move forward we decided to develop our relationship with the Chinese authorities to pledge the case for the end of animal testing for beauty products, through open dialogue. Since 2010 we have therefore engaged in a dialogue with the relevant authorities, as well as animal rights NGOs. Our goal has been to highlight alternatives techniques used in Europe where animal testing has been banned. This constructive dialogue has led to a series of advances in Chinese regulation including a decision to end this type of tests as of June 2014, on so-called ordinary cosmetics that are manufactured and packaged locally (shampoo, perfume etc.), as well as on imported hygiene products (soap, toothpaste etc.).This is a first step. ERBORIAN will continue to work proactively for these alternatives to be implemented as soon as possible for all of our products.

    We remain of the firm opinion that it is by working from inside China that we will be best placed to further influence Chinese regulation and put an end to animal testing. ERBORIAN will continue to work proactively with the Chinese experts committee from National Institute for the Control of Pharmaceutical and Biological Products, for these alternatives tests to be implemented as soon as possible for all of our products.

    Thank you for your interest and we hope this statement has clarified our position.

  • Erborian draws inspiration from the Korean herbal traditions. We thrive to be as natural as possible, with the best mix between scientific modern technologies and natural ingredients, to offer the best skin-friendly cosmetics products.

    All of our key natural actives follow a strict traceability from their sourcing to our finished products. We avoid mineral oils, we try to minimize our preservatives, and we do not use any parabens in our preservative system.

  • Preservatives are molecules to fight against microbiological contamination of cosmetic formulas. Most of the formulas need it to be used under normal conditions (storage in a bathroom, everyday contact with the hands of the user). We don’t use any parabens in our preservatives system today and we try to minimize our preservatives, still by offering the best possible safety for our customers for 3 years after our manufacturing date.

  • At Erborian we do not use products of animal origin other than bee bi-products such as Honey. This is identifiable on the product ingredients list as Honey extract or Beeswax. If you are unsure about the ingredients in any of our products do not hesitate to get in touch with by email (USCustomerService@erborian.com) or phone (866 464 3358)

Vous avez une autre question ?